EZ River
Hot Tubs

Ordering & Shipping FAQ's:

• Sales Policy, Ordering & Shipping Questions - Frequently asked questions about our ordering and shipping policies.
• Shipping Time in Transit Map - Most orders are shipped the day we receive your order or the following business day.

Hot Tub & Spa Maintenance:

• Spa Care Guide:
  • Filling Your Spa
  • Balancing the Water
  • Adding a Sanitizer
  • Following the 3-day a Week Program
• How To Use Your Chemical Kit - This is a simple step by step directions for the use of your Leisure Time Chemicals.
• FREE Sanitizing System FAQ's - FREE is a bromine-free, chlorine-free and odor-free sanitizing system for sensitive skin that provides powerful, long-lasting protection against bacteria.
• Frequently Asked Spa Questions - Should I treat my spa water the same way I treat my pool water?
• How to Care for Your Hot Tub - When the water starts to get dirty from extended use, drain the tub.
• Spa Drain & Refill Procedures - To drain and refill your hot tub, follow this procedure in the order listed.
• Trouble Shooting Common Spa Problems - Most water conditions can be resolved by the recommended solutions below. EZ River conditions may warrant draining and refilling the spa or hot tub.
• Using Sawdust to Stop Leaks in a Wooden Hot Tub - For unlined wooden tubs, it is most important to first determine why it is leaking.
• Top 10 Spa Chemicals - The following list represents the basic selection of chemicals available for effective spa maintenance.
• Spa Chemistry Facts - Fact about chemistry of your spa or hot tub.
• Spa Start-Up Procedures - The following procedure should be used whenever a residential spa is being filled.
• Cleaning Your Spa Filters - A dirty, worn-out filter will fail its job of trapping spa contaminants, and will put undue strain on your spa's pump motor and heater.
• Energy Saving Spa & Pool Tips - Not only can swimming pools and spas be an expensive initial investment, but continuing operating costs are noticeable.

Spa Glossaries:

• Spa Glossary - Glossary of many spa and hot tub terms.
• Spa Pump and Hydraulic Glossary - A glossary of spa pump and hydraulic terms.

Miscellaneous:

• Ozone and Ozonators - What is Ozone? Ozone is active oxygen, O3. It occurs naturally in the Earth's atmosphere to protect us from the Sun's harmful rays.
• Hot Tub & Spa Heater Elements - Heater elements are small, strong wires (filaments) encased in an insulating powder surrounded by an Incoloy sheath.
• Spa Safety - Informed consumers are concerned about safety because serious injuries and even death can result from unsafe use of spas and hot tubs and associated products.
• Spa Side Control Error Codes - An explanation of some spa side control error codes.
• Meter Reading for Testing your Hot Tub - Once you select the correct scale and type of value to be measured, it is important to realize what the meter actually does when you take measurement.
• Indoor vs. Outdoor Hot Tubs - Purchasing a hot tub is a large investment which means you will want to make sure it is located in the perfect place.
• Aromatherapy - If you’ve never used aromatherapy massage oils, you owe it to yourself to try it.
• Technical Spa Questions and Answers - My heater is not heating, but the pump is running, is the heater broken?